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Tempers are getting short
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Short tempers mean accidents and errors can rise. We have been in a lockdown mode for 75 days here in the United States, somewhat longer in some other places. These are not normal conditions for human beings. The urge to break free is high.

When humans feel crowded, they begin to do sloppy or irrational acts. There are anecdotal indications these are starting to happen.

As a manager in an operating facility, you need to do something to break this psychological hold on your folks. Cater in a special lunch on each shift. Create a swag bag of goodies you can send home with your workers.

You can diffuse the building mental tension by showing people that you care. Often it doesn't take much, and the material size of your gesture is not important. But genuine caring is--most people can spot fake empathy a mile away.

The accident or error you save by gestures of genuine care are immeasurable.

Be watchful and be safe, especially at this time.

Jim Thompson is CEO of Paperitalo Publications.

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