Mondi AG is a global manufacturing leader in packaging and paper, with over 100 production sites across more than 30 countries.

As a company, Mondi's goal is to continuously delight their customers with innovative and sustainable packaging and paper solutions.

To do that, they wanted to get closer to their customers to better understand their unique needs and provide them with tailor-made information, in a way that is scalable and future-proof. In this video, Christian Schmidt, Head of eCommerce discusses how SAP Commerce Cloud was able to open up new channels and ways of communicating with their customers, decrease time employees spent on repetitive tasks leading to increased customer engagement, and benefited from innovations through faster deployment cycles and the future use of a microservices-based extension framework.